Smart Storage Software
855-275-2725 Visit our website Free walkthrough
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Does your software make you smile?

Chasing late renters. Hours on the phone taking payments. Following up with renters who are ready for auction. Reminding renters what their gate code is. Constantly jumping from one tool to another to get a simple task done. An endless to-do list that can be automated with Smart Storage.

20 minutes · built around your facility · or call 855-275-2725
90%
Operators
satisfied
634+
Automated messages
sent daily
Free
Renting website
included
Try your numbers
What manual work is costing you
Move the sliders to match your facility.
Left on the table
/mo
a year
Late fees that never get charged
Rent that slips past due
Staff time on work software can do
Get it back: book 20 minutes →
Rough estimate. On the call we run it with your real numbers.
A quick gut check

How much of this is still on you?

Task The patchwork Smart Storage
Late fees ✕Someone remembers to add them ✓Charged on the day you set, every time
Lockouts ✕Drive out, swap a lock, call the gate vendor ✓Gate code revoked automatically
Rent reminders ✕Phone calls and voicemails ✓Email + SMS with a no-login pay link
Gate codes ✕Separate vendor, separate login ✓Synced from the same dashboard
Your website ✕Pay someone to update it ✓Live availability, free, rents units
Bookkeeping ✕Re-type payments into QuickBooks ✓Syncs to QuickBooks Online
After-hours calls ✕Voicemail, and a missed move-in ✓AI assistant answers (early access)
Google reviews ✕Ask in person, hope they remember ✓Requested automatically after move-in
More than one site ✕Log out, log in, repeat ✓One login, portfolio-wide reports

Nodded at three or more? That is money and staff hours you can get back. In 20 minutes we will show you where.

Keith Cantley, founder Storage owner
Why this exists

Built by a storage owner, for storage owners.

Keith Cantley runs self-storage facilities of his own. He was tired of paying for overpriced tools that did not talk to each other and treated every facility like a separate business. So he built the system he wanted to use himself.

When a feature is still in beta, we tell you up front.

Keith Cantley
Founder, Smart Storage Software
Read our story →
A quick look inside

Everything your facility runs on. One system.

Get paid without chasing.

Card, ACH, cash, check and credit in one place. Auto-pay on saved cards, failed-payment retries, and text-to-pay links renters can use without logging in.

Accepted
CardACHCashCheckCredit
✓Auto-pay posted · Unit B-118
SMS · Oak Street Storage
Hi Maria, rent for unit B-118 is due Friday. Tap to pay, no login needed.
Pay now →
Auto-pay Text-to-pay Double-charge protection
See how it works →

Collections on a schedule you set.

A five-stage workflow triggered by days past due. Each stage can add a fee, send email and SMS notices, and revoke gate access, automatically.

Day 5
Late
Fee + reminder
Day 10
Locked out
Gate code revoked
Day 30
Pre-lien
Notice sent
Day 45
Lien
Lien notice
Day 60
Auction
Date scheduled
Per-stage fees Auto notices Gate lockout
See how it works →

Your gate, in the same dashboard as billing.

We build our own gate controllers. Per-renter codes, gate hours enforced on the device, a live allow/deny log, and one-click lockout when rent is late.

Access log · Main gate● Online
7:02a M. Reyes · B-118 Allowed
7:15a J. Patel · A-204 Allowed
7:31a D. Moore · C-012 · past due Denied
8:04a S. Kim · A-110 Allowed
Per-renter codes Gate hours Gate-down alerts
See how it works →

A website that shows live availability.

Drag-and-drop builder with a units grid that pulls live pricing and availability. Renters move in, e-sign and pay in your branded portal.

oakstreetstorage.com/units
5×10
Drive-up
Rent online
10×10
Climate
Rent online
10×20
Drive-up
Join waitlist
Live units grid Built-in SEO Custom domain
See how it works →

Your numbers, per site or portfolio-wide.

30+ reports across revenue, occupancy, payments and customers. Export to CSV or PDF, or schedule them to land in your inbox.

Occupancy · all sites
91%
Move-ins · this month
34
Revenue · 8 monthsCSV · PDF · Scheduled
30+ reports Scheduled email Multi-site rollups
See how it works →

Reach one renter or all of them.

Bulk email and SMS to any segment: past due, move-ins, a single building. 20+ automatic notices with merge tags, each firing by email, text, or both.

Send toPast due · 14 rentersEmail ✓SMS ✓
Hi first_name, your balance for unit unit_number is past due. Pay in one tap here.
20+ automatic templates · SMS consent respectedSend to 14
Mass email & SMS Merge tags Auto notices
See how it works →

Get found. Get reviewed.

Review requests go out automatically after move-in and payment. Built-in SEO, sitemaps and ad tracking help new renters find you first.

SMS · sent after move-in
Thanks for moving in, Maria! Got 30 seconds to leave us a Google review?
★★★★★
Get found
Per-page SEOXML sitemapGA4Google AdsMeta Pixel
Auto review requests Built-in SEO GA4 & Ads tracking
See how it works →

Recurring revenue on every unit.

Offer choose-one protection plans at move-in, required or optional, billed automatically every cycle alongside rent.

Move-in · 10×10 climateRequired
Choose one protection plan
Basic coverage
Standard coverage
Premium coverage
Billed automatically every cycle with rent
Choose-one plans Required or optional Auto-billed
See how it works →

Your whole facility on one screen.

A drag-and-drop site map with live status per unit, plus full renter records, notes, custom fields, and bulk unit setup.

A1 A2 A3 A4 A5 A6 A7 A8 B1 B2 B3 B4 B5 B6 B7 B8 C1 C2 C3 C4 C5 C6 C7 C8
DRIVE AISLE
Available Rented Late Locked out
Interactive site map Custom fields Bulk import
See how it works →

Raise rates when units fill up.

Set rules by occupancy threshold with a street-rate cap. Renters get advance notice by email, and you can exempt any rental.

Rate rule · 10×10 climateActive
When occupancy is above90% raise street rate+5%
Stop at your cap · email renters30 daysahead
Currently 93% occupied · rule will run at next cycle
Occupancy rules Rate caps Mass increases
See how it works →
Also included: Branded renter portal E-sign rental agreements QuickBooks · Fortis · Twilio Staff roles & permissions Unlimited locations Retail & lock sales Promotions Waitlist Audit logs PCI-safe card vault
Want the full picture?
Every feature has its own page on our main website, with the details and the questions operators ask most.
Explore every feature →
AI Phone Assistant · early access, rolling out 2026

Never miss a move-in call again.

Most renters call before they rent, often after hours. Our AI assistant answers in a natural voice, nights and weekends included, and hands off to your team when it should.

Answers hours, directions & gate times Beta
Checks unit sizes & availability Beta
Verifies renters with 2-step check Beta
Hands the call to your team Beta
Texts a secure payment link In development
Sends gate codes by SMS In development
Schedules move-outs In development
Text-message assistant Roadmap
AI
Incoming call · 9:47 pm
Oak Street Storage · office closed
“Hi, do you have a 10×10 climate unit open?”
We do. There are two climate-controlled 10×10s available right now at Oak Street.
“Great. What time can I get through the gate?”
The gate is open 6 am to 10 pm, every day.
“Can someone call me tomorrow to set it up?”
Of course. I have passed your number to the office for a morning call.
✓ Handed off to office · callback requested
Sample conversation · capabilities marked on the left
Not ready to talk yet?

Take a look around first.

Our main website has the whole story. No sign-up, no sales call. Come back and book when you are ready.

Every feature Billing, gates, the renting website, reports and more. Each one has its own page. Have a look → How pricing works What shapes your quote, and everything that comes included. Have a look → Our story Who builds Smart Storage Software, and why. Have a look → Storage guides Practical posts on running a self-storage facility. Have a look →
Visit smartstoragesoftware.com

Straight answers.

Pricing is quoted per operator based on your locations and units. Book a walkthrough and we will send a quote. No long sales cycle.

Yes. Customers import by CSV with automatic field mapping and duplicate checks, and rentals import up to 500 at a time with add-ons and promos per row.

We design our own gate controllers so access runs from the same dashboard as billing. On the walkthrough we will look at your current gate setup and what a switch involves.

Both. Add unlimited facilities, scope staff to specific locations, and run portfolio-wide reports without switching sites.

Your free walkthrough

20 minutes. Your facility. Real numbers.

1
A live demo on a facility like yoursLate rules, gate, website and reports. Not a slideshow.
2
Your real cost of manual workWe redo the estimate above with your actual numbers.
3
A straight quote for your locationsPriced for your sites and units. No surprise fees.
4
A plan to move your renters overCustomers and rentals import by CSV, up to 500 rentals at a time.
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